Discover
The Sonepar Key Values: Passion, Respect, People, Customer, Synergies, Profit, Future and "la Référence".
You will also discover how these are applied, every day and by every one of our employees, to enhance the value chain and improve the partnership between manufacturers, customers and end users.
Passion
Engagement, commitment to one's job, colleagues, customers.
Desire to learn more and share knowledge.
Enthusiasm about our products and services.
Desire to contribute to making things better, innovate.
Synergies
Stop re-inventing the wheel.
Share ideas. Go and look for solutions elsewhere in the group.
Create a climate of support across companies and countries.
Promote contacts, organize the process.
Profit
Profit is the result of passion, working together and being "la référence" for the customers.
It allows us to grow and stay independent.
It is a guarantee for our future, for our suppliers and for our customers.
"la Référence"
The challenge is to be seen by the profession as the best.
Preferred by customers, respected by suppliers, imitated by competitors.
Customers
Our "raison d'être".
As the source of our revenues, they must be the focus of our attention.
Our usefulness for suppliers depends on the quality of our service to our customers.
This means:
- listening
- segmenting our customers needs
- organising ourselves and our collaboration with the suppliers to satisfy them better than our competitors.
Respect
It is the base of all our relations – between colleagues, with customers and suppliers.
It is an attitude…it helps us listen and learn.
It is also a way to behave.
It creates positive, confident relations and helps us to fulfil our mission to be "la référence" as an added value link between supplier & customer.
It guarantees our position long term.
Show respect and we will gain respect.
People
Focus on people as the heart of our business.
Attracting people to the group, selecting them, training them, motivating them, involving them, retaining them.
People should begin to feel part of the Sonepar Group as well as part of their local team/company.
Human resources becomes also a group issue.
Future
Sonepar is a group with a sparkling history of growth.
Its aim is to project this into the future.
It wishes to defend its position, its people, its culture by continuing success, giving security and satisfaction to employees, customers, suppliers and its loyal family shareholders.